Your role: strengthening the foundation of Intersolve

At Intersolve, everything centres around trust. As Head of Operational Resilience & Security (OR&S), you are responsible for the security, continuity, and resilience of our organisation. In a dynamic fintech environment, you provide a solid foundation on which Intersolve can continue to grow and innovate.

In this role, the development of both your team and the organization is key. You will start with the essentials: building and mentoring a team of dedicated specialists in Internal Control, Privacy, and Information Security. As their coach, you create an environment where they feel empowered to excel, both personally and professionally. From this strong foundation, you act as a vital bridge to the Board; you have a natural talent for translating complex challenges into clear, actionable advice that truly moves the organization forward.

You view regulations like DORA and ISO standards not as rigid obligations, but as opportunities to make our daily routines smarter and more secure. In doing so, you always maintain the perfect balance between necessary protection and the space needed for entrepreneurship and growth. Your helicopter view allows you to bring a sense of calm and clarity when coordinating risk assessments and incident processes, ensuring smooth and constructive collaboration with Risk, Compliance, and Audit. Your contribution to our ‘House of Policies’ completes the picture: you ensure that our agreements with partners and vendors are always transparent, fair, and securely established.

As Head of Operational Resilience & Security, you are the architect of our trust. Thanks to your vision, leadership and team, Intersolve remains secure, compliant and continuously evolving.

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About Intersolve

Help build the technology behind brands that everyone knows

At Intersolve, we develop and manage solutions for gift cards, loyalty programmes, e-vouchers, wallets and social payment solutions. Our platform connects more than 800 partners, such as bol, Wonderbox and Hunkemöller and supports millions of transactions every day. Connection is central to everything we do: we bring partners, retailers and systems together with smart technology.

Our head office is located in Woudenberg, where more than 90 colleagues work. With our presence in London, we continue to build on our international growth.

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Operational resilience as a basis for growth

Intersolve is the driving force behind complex payment flows and valuable transactions. In a rapidly digitising world with increasingly stringent laws and regulations, operational resilience is not a trivial matter, but a key factor for success.

At Intersolve, teams work together every day to develop secure, reliable and future-proof processes. OR&S plays a key role in this by providing structure, making risks manageable and creating room for innovation. Professional, pragmatic and with short lines of communication – that's how we work at Intersolve.

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What you bring to the table

• Higher professional education (HBO) or university (WO) level of working and thinking, preferably in economics, law and/or business administration. An (additional) technical background is a plus

• Extensive experience in operational/non-financial risk, internal control or compliance

• Experience in an IT and process-intensive environment

• Demonstrable experience with frameworks such as COSO, ISO, DORA, ISAE or similar

• Experience with management or clear ambition towards leadership

• You communicate flawlessly in Dutch (essential) and can also express yourself clearly in English

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What you can expect from us

• A salary between €6,500 and €7,500 per month on a full-time basis, depending on knowledge and experience

• 27 days’ holiday, profit-sharing scheme, pension scheme and a laptop

• Hybrid working and flexibility in your weekly schedule

• A modern working environment with facilities such as ergonomic working, free parking, fruit and sports benefits

• Training opportunities and unlimited access to our e-learning platform

• Real impact: you are at the forefront of the transition to a strengthened front line

• Direct influence: you are a fully-fledged sparring partner for senior management and the board

• Freedom and ownership: you are given the space to further professionalise the role and the team at your own discretion

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