The secure foundation for digital payments, fully regulated and controlled
KUARIO stands for simplicity. One device, one integrated platform for device management and effortless payments across self-service devices worldwide, from printing and vending to laundry and POS systems. Customers manage their devices in one environment, while users always pay the right amount.
To keep this experience secure and scalable, we partnered with KUARIO, supporting their platform with the required regulated wallet infrastructure without slowing them down. We manage the wallet infrastructure, customer identification (KYC), onboarding and outpayments, so KUARIO can focus fully on its platform and customers. Everything else runs smoothly in the background.
KUARIO, part of XPP, is a Dutch fintech and IT platform that helps organisations manage payments on self-service devices such as printers, vending machines and laundry machines. Their all-in-one platform combines payments, pricing and device management, allowing customers to manage their existing devices.
Users pay through a digital wallet, an online balance they can top up and spend across all KUARIO-enabled devices with the payment methods they prefer. KUARIO uses closed-loop wallets, meaning the balance can only be spent within a specific organisation or environment. This is ideal for schools, industry, offices and campuses, where controlled, secure and consistent pricing matters.
With one platform managing all wallets, every user automatically receives the right price and access. Organisations gain full control, clear insights, easy setup and minimal effort.
KUARIO is used in schools, industry, offices, retail and semi-public environments, anywhere self-service needs to be fast, secure and easy.
KUARIO offers both product-limited and organisation-limited closed-loop wallets as part of their platform. To operate across the European Economic Area (EEA), the UK and Switzerland, a financial licence is required. KUARIO therefore works with a regulated financial partner to provide the required wallet and settlement services.
When their previous licence partner was acquired, KUARIO needed a new partner who could take over the regulated wallet programme and licence support quickly without disrupting their operations.
Onboarding was also a challenge. The previous customer KYC process was slow and complex, causing long waiting times and customer drop-off. Together, we developed a more efficient onboarding flow that fully complies with regulations while fitting seamlessly into the KUARIO platform.
Together with KUARIO, we ensured their wallet programme remained secure and ready for further growth. We took over the regulated wallet services and licence support without interrupting their operations.
A key focus was onboarding. We worked closely with KUARIO to streamline the KYC journey, remove unnecessary complexity and implement fast, reliable processes that integrate smoothly into their platform. Short communication lines between both teams made alignment and optimisation easy.
Together with KUARIO, we have built a strong, scalable and compliant wallet foundation within their self-service payment platform. Users pay effortlessly across all devices, while KUARIO stays in control and continues to grow its platform.
With scalable wallets, smooth onboarding and a trusted financial partner in Intersolve, KUARIO is ready to expand across multiple regions and continue delivering fast, reliable self-service payments.
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